Privacy policy

Introduction

As new communication tools are developed, particular attention must be paid to protecting privacy. Kebecweb therefore undertakes to respect the confidentiality of personal information collected from its customers and members of its communities.

Collection of personal information

Kebecweb collects the following information:

• First and last name
• Postal address
• Email address
• Telephone numbers

Personal information is collected through forms and interactions between you and Kebecweb’s websites. This information is stored in secure databases or sent by email. Only Kebecweb’s administrative staff are authorized to view personal information. As explained in the following sections, cookies and/or log files are also used to collect information about you.

Forms and interactions

Your personal information is collected through the following forms:

• Website registration form
• Order form

Kebecweb uses the information collected for the following purposes:

• Subscriptions
• Information / Promotional offers
• Contact
• Access to private sections of the website

Log files and cookies

Kebecweb collects certain information through log files and cookies. This primarily includes:

• IP address

These files allow us to:

• Produce reports and statistics
• Display languages
• Display currencies

Right to object and withdraw

Kebecweb undertakes to offer you the right to object to and withdraw from the use of your personal information.

The right to object means that website users may refuse to have their personal information used for certain purposes identified when it is collected.

The right to withdraw means that website users may request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can contact us:

Right of access

Kebecweb undertakes to recognize a right of access and correction for individuals who wish to consult, modify or delete information about themselves.

You can exercise this right through:

Security

The personal information collected is kept in a secure environment. People working for Kebecweb are required to respect the confidentiality of your information.

To protect your personal information, Kebecweb’s management system uses the following measures:

• SSL (Secure Sockets Layer) protocol
• Access management – authorized persons
• Access management – the person concerned
• Computer backups
• Username / password

Kebecweb undertakes to maintain a high degree of confidentiality by incorporating the latest technological innovations to protect the confidentiality of your transactions. However, since no mechanism offers complete security, some risk is always present when using the Internet to transmit personal information.

Payments and refunds

Kebecweb accepts payments through PayPal and Stripe. Eligible refunds are issued using the payment method used for the original transaction.

PayPal and Stripe are the providers used to process payments. Information needed to process your payment is handled by the selected provider in accordance with its own privacy policy.